Privacy Policy for Old Main Gem Co.

1. Overview

At Old Main Gem Co., your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or engage with our services.

2. What Information We Collect

We may collect the following types of personal information:

Contact Information: name, email address, phone number, shipping/billing address
Order Information: products purchased, custom design preferences
Payment Information: processed securely via third-party payment providers (we do not store full credit card details)
Website Usage Data: IP address, browser type, device information, pages viewed, time spent (via cookies and analytics tools)
Communication Preferences: emails or messages exchanged with us

3. How We Use Your Information

We use your information to:

Fulfill and manage orders and custom requests
Communicate with you about your purchase or inquiries
Send updates, promotions, or newsletters (with your consent)
Improve website experience and customer service
Maintain legal and business records

4. How We Share Information

We only share your information with trusted third parties necessary to run our business:

Payment processors (e.g., Stripe, PayPal)
Shipping providers (e.g., USPS, UPS)
Email marketing services (e.g., Mailchimp, Klaviyo)
Website analytics providers (e.g., Google Analytics)

We do not sell or rent your personal information to third parties.

5. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, track performance, and personalize content. You can control cookies through your browser settings.

6. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the Internet is 100% secure.

7. Your Rights & Choices

You have the right to:

Access or correct your personal data
Opt out of marketing communications
Request deletion of your information (unless needed for legal or transactional purposes)

To make a request, contact us at [your email address].

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns, please reach out to:

📧 Email: contactus@oldmaingemco.com

🌐 Website: https://www.oldmaingemco.com